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Postage and return of goods policy 

 

All items in store that are made by us are sent out within 12 hours of purchase.

Backdrops and tools are sent out same day.

Other larger items are posted out within 5 days, as these are bought in to order.

Any item being sent back, must have signed for postage on, any item lost in the post can not be refunded.

Defective or faulty items may be refunded less postage, or a replacement sent out free of charge.

All postage for return goods, are funded by the buyer.

We do not replace broken items in the post. This has to be done by the buyer to get money back. here is the link 


Any item late in the post is not refunded. Any paypal fees will not be refunded, if only part order is refunded. if all refunded and not part, these will be returned to the buyer.

If you require an item next day guaranteed delivery please contact me for a quote before ordering. All items unless otherwise asked for, will be sent first class post, so any item delivered late, is not our responsibility. 

 Vat at 6% is added to cart total via paypal

 

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